Old Town Totes
Privacy Policy

Effective date: June 27, 2026

Old Town Totes ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices, both on our website and our Facebook page.

Information We Collect

When you book a rental, contact us, or interact with our Facebook page, we may collect:

Name, email address, phone number, and delivery address
Move dates and rental package details
Payment information, processed securely by our third-party payment processor (we do not store your full card details)
Messages you send us through our website, Facebook Page, or Messenger
Basic usage data from our website and Facebook Page, such as pages visited or ads clicked, collected through cookies or Meta's tracking tools

How We Use Your Information

We use your information to schedule and fulfill tote deliveries and pickups, process payments and send receipts or invoices, and communicate with you about your rental. This includes reminders, responding to customer service requests, improving our service, and, with your consent, sending occasional marketing updates or showing relevant ads on social media.

How We Share Your Information

We do not sell your personal information. We share information only with our payment processor, Wix (our website platform), Meta (for Page operations and ads), and service providers bound by confidentiality, or if required by law.

Cookies and Tracking

Our website and Facebook Page use cookies and tracking technologies like the Meta Pixel to understand visitor usage and measure ad performance. You can manage these browser settings or your Facebook account.

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